FAQ
INGREDIENTS
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Who created Pivot Performance Energy?
Former NFL players and hosts of The Pivot podcast: Fred Taylor, Channing Crowder, and Ryan Clark.
How much caffeine is in Pivot?
200mg per 12oz
What is the caffeine source?
Green Tea
What sweetener does Pivot use?
Sucralose
What are the functional ingredients?
BCAAs, Beta Alanine, Guarana Extract, Green Tea Caffeine, L-Arginine, Niacinamide, Ginseng Root, Calcium Pantothenate, Acetyl L-Carnitine, & Biotin
Is Pivot vegan?
Yes
Is Pivot gluten free?
Yes
Is Pivot dairy free?
Is Pivot dairy free?
Does Pivot contain artificial colors or preservatives?
We do not use artificial colors, flavors, preservatives or high fructose corn syrup.
USAGE
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Is Pivot safe to drink everyday?
Yes, but we donāt recommend consuming more than one can per day.
What if Iām sensitive to caffeine?
We donāt recommend consuming our product.
When should I drink Pivot?
We recommend consuming Pivot in the morning, afternoon, and prior to exercise.
How old do I need to be to drink Pivot?
Pivot is recommended for consumers that are 18 years of age or older.
Can I drink Pivot while pregnant or nursing?
No, women who are pregnant or nursing should not consume Pivot.
SHIPPING & RETURNS
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Where do you ship?
Currently nationwide.
Where can I find you?
Online and in storesā¦ SOON!
What is your package protection policy?
We offer optional package protection through ShipInsure at checkout.
How do I file a lost or stolen package claim?
If you purchased ShipInsure, youāll receive an email after placing your order with instructions for filing a claim and your ShipInsure ID number. If you canāt find that email, you can still file a claim by visiting ShipInsureās claim page and entering your order email address and order number.
What happens if my claim is approved?
Approved claims are either refunded within 2 business days to the original payment method, or a replacement order will be shipped to you with a confirmation email once it has been processed.
How long do I have to file a claim?
Claims must be submitted within 14 days of the delivery date shown in the tracking information.
What is your return and refund policy if I didnāt purchase ShipInsure?
Due to the consumable nature of our products, we do not accept returns. However, we stand behind the quality of every can. If you receive a defective or damaged product (leaking, dented, etc.), contact us within 14 days of delivery with a photo showing the issue and your order number.
What if I don't like the flavor I ordered?
We're unable to offer refunds on opened products due to the nature of consumable beverages. If you'd like to try a different flavor, reach out to us, we're happy to help you find your fit on your next order.
What if I received the wrong item?
Contact us within 14 days of delivery with your order number and a photo of what you received. We'll ship the correct item to you right away.